Frequently Asked Questions

  1. miniBOUNCE is located at Westfield Carindale, on Level 3, above the glasshouse dining precinct.
    Westfield Carindale. 1151 Creek Rd, Carindale QLD 4152
    When you arrive at Westfield, the best parking is via Carindale Street Southbound, after the bus interchange and go to Orange L3. 

  2. miniBOUNCE is designed for children up to 6 years old. Children under 12 months do not require a ticket, but will only be permitted in the Toddler area.

  3. We recommended booking in advance to ensure you can visit miniBOUNCE when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out. Click Book Now to check availability and make a session booking.

  4. Please note that miniBOUNCE is a cashless venue. Online, we accept all major credit cards and debit cards. You can also pay with EFTPOS at the venue.

  5. All bookings are non-refundable and non-transferrable. If you have further concerns about this please contact us on (07) 3569 0705 or email enquiries@minibounceinc.com.au

  6. We recommend arriving 15 min prior to booked time to check in.

  7. Give us a call on (07) 3569 0705 to speak to a BOUNCE customer service team member.

  8. We offer different types of tickets at our miniBOUNCE venue. Check out our pricing page for more information.

  9. We recommend athletic clothing with some stretch. Tracksuit pants and long sleeve shirts are recommended. miniBOUNCE socks with grip are compulsory to avoid slipping. These can be purchased when you book a ticket and they are reusable. Please contact us on (07) 3569 0705 to find out about change room availability at your chosen venue.

  10. We have a café located in our miniBOUNCE venue and have a range of delicious snacks and lunch options available. Please note that external food is not permitted.

  11. No, we do not have lockers. Pigeon holes are available at miniBOUNCE for storage if needed.

  12. Yes, we do. There are two baby change tables available, these are located in the bathroom.

  13. Yes – it’s MUCH cheaper with a Multi Visit Pass. Our passes come in 3, 5 & 10 sessions and are available online or in venue.

  14. Safety is the number one priority at miniBOUNCE. For details see the safety section.

  15. Please call our contact centre crew on (07) 3569 0705 during the following hours: 9:00am – 7:00pm Monday – Sunday AEST Alternatively send us an email to enquiries@minibounce.com.au

  16. miniBOUNCE is located in Westfield Carindale – 1151 Creek Rd, Shop MM11A, Carindale QLD 4152. When you arrive at Westfield, the best parking is via Carindale Street Southbound, after the bus interchange and go to Orange L3.